At a glance
- We never sell your data. Not to advertisers, not to anyone.
- Approximate location only. Others see a rough area until you both confirm a plan.
- Delete any time. In the app or through our Data Deletion page.
- Adults only. Aurora is for people aged 18 and over.
01Introduction
This Privacy Policy applies to the Aurora mobile application (Android and iOS), the website at auroranow.co and related services (together, the "Service"). The Service is operated by Sankar Group ("Aurora", "we", "us", "our"), Sankar Group, Malviya Nagar, New Delhi - 110017, India.
Aurora is a social discovery app for real-world plans. You post something you want to do in the next 48 hours, such as coffee, a walk, a movie, a meal, a workout, a short trip or a founder chat, and meet people nearby who want to do the same thing.
By creating an account, using the Service or granting device permissions, you agree to the practices described here. If you do not agree, please do not use the Service. This policy should be read together with our Terms & Conditions.
02Information we collect
Information you give us
- Account details: mobile number (used for OTP login), name, date of birth (to confirm you are 18 or over) and gender (optional).
- Profile: photos, bio, interests, languages, profession or college (optional), and the city you use Aurora in.
- Verification: if you choose to verify your profile, a live selfie or short video that we compare with your profile photos.
- Plans and activity: plans you post or join, times, places you suggest, likes and requests.
- Messages: chats with people you have connected with on a plan.
- Safety reports: reports, blocks, feedback and anything you send to our support team.
- Waitlist: the mobile number you enter on our website to join the waitlist.
Information collected automatically
- Location: precise or approximate device location, only with your permission, to show plans near you.
- Device data: device model, operating system, app version, language, IP address, device identifiers and crash logs.
- Usage data: screens viewed, features used, time spent and interactions, used to keep the app working and improve it.
Information from others
- Payments: when you buy Aurora+, Google Play or the Apple App Store processes the payment and tells us whether it succeeded. We do not receive or store your full card, UPI or bank details.
- Other users: reports or feedback other members submit about you.
03How we use your information
| Purpose | What it involves |
|---|---|
| Run the Service | Create your account, log you in with OTP, show your profile, and show and match plans near you. |
| Connect people | Let you join plans, send requests and chat after both people confirm. |
| Keep members safe | Verify profiles, detect spam, fake accounts and abuse (including automated and AI-assisted checks reviewed by people), act on reports and enforce our Community Guidelines. |
| Subscriptions | Activate and manage Aurora+ and process refunds under our Refund Policy. |
| Communicate | Send OTPs, plan reminders, safety alerts, service updates and, if you opt in, news about Aurora. |
| Improve Aurora | Analyse usage, fix bugs and develop new features. |
| Legal | Meet our legal obligations, respond to lawful requests and protect our rights and the rights of our members. |
We process your personal data on the basis of your consent and for legitimate uses permitted under the Digital Personal Data Protection Act, 2023. You can withdraw consent at any time, but some features may stop working.
04Location data
Location is central to Aurora, so we handle it carefully:
- Other members see only an approximate area and distance for your plans, never your exact position.
- The exact meeting place is shown only after both people confirm a plan.
- Your home address is never shown.
- You can switch location off in your device settings at any time. You can then set your city manually, but nearby results will be less accurate.
05App permissions
The Android and iOS apps may ask for the permissions below. Each one is requested only when you use the feature that needs it, and you can turn it off in your device settings.
| Permission | Why we ask |
|---|---|
| Location (precise / approximate) | To show plans and people near you. |
| Camera | To take profile photos and complete selfie verification. |
| Photos and media | To upload profile photos you choose. |
| Notifications | For join requests, messages, reminders and safety alerts. |
| Internet and network state | To connect to Aurora servers. |
Aurora does not read your contacts, call logs or SMS inbox.
07Data retention
We keep personal data only for as long as your account is active, or as long as needed for the purposes in this policy. When you delete your account, we delete or anonymise your data as described in our Data Deletion Policy. Some records, such as payment records and safety reports, may be kept for longer where the law requires it or to prevent fraud and repeat abuse.
08Your rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you have the right to:
- access a summary of the personal data we hold about you;
- correct or update inaccurate or incomplete data (most of it can be edited in the app);
- delete your account and personal data (see Data Deletion);
- withdraw consent and turn off permissions or marketing messages;
- nominate someone to exercise these rights for you if you die or become incapacitated;
- raise a grievance with us and, if it remains unresolved, complain to the Data Protection Board of India.
To exercise any right, email hello@auroranow.co from, or quoting, your registered mobile number.
09Security
We use reasonable technical and organisational safeguards to protect your data. These include encryption in transit (HTTPS/TLS), access controls, limited staff access and regular reviews. No system is completely secure, so please keep your phone and OTPs private. If a breach affects your personal data, we will notify you and the authorities as the law requires.
10Children's privacy
Aurora is only for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that a person under 18 has an account, we will delete it. If you believe a minor is using Aurora, please tell us at hello@auroranow.co.
11Where your data is stored
Your data is stored on secure cloud servers. Some service providers may process data outside India. When this happens, we make sure it is protected under this policy and that the transfer is permitted under Indian law.
12Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date above. If the changes are significant, we will also notify you in the app or by SMS before they take effect.
13Contact and Grievance Officer
In line with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, you can reach our Grievance Officer with any complaint about Aurora, your data or content on the app.
Grievance Officer, Aurora
Sankar Group, Malviya Nagar, New Delhi - 110017
Email: hello@auroranow.co (subject line "Grievance")
Hours: Monday to Friday, 10:00 AM to 6:00 PM IST
We acknowledge complaints within 24 hours and aim to resolve them within 15 days of receipt.